CUSTOMER STORY
Langham Logistics
Langham Logistics Runs Cold Chain Operations on Ground Truth with the Gather AI Platform
99.9%
Reduction in Cycle Count Time
90%
Reducing in Inventory Emergencies
100%
Freezer and Cold Storage Coverage
Challenge
Cold chain logistics makes accurate inventory data unusually hard to get. Extreme temperatures, strict compliance requirements, and high-value time-sensitive product mean the cost of bad data is severe. Langham Logistics needed continuous visibility into frozen inventory, a way to keep workers out of subzero environments, and reliable FIFO compliance — none of which manual counting could deliver.
Solution
Langham Logistics deployed the Gather AI platform across its freezer and cold storage facilities with no infrastructure changes required. Gather AI Vision captures inventory data continuously at up to 900 pallets per hour, reading barcodes, lot codes, expiration dates, and case counts without WiFi or GPS. Gather AI Co-Pilot surfaces FIFO exceptions and stock anomalies before they become problems, and Gather AI Workflows closes the loop by pushing that intelligence directly into Langham's existing WMS.
Results
Inventory accuracy reached 99.9 percent, with tighter FIFO compliance and less shrinkage across high-value cold chain SKUs. Inventory fire drills dropped by 90 percent as teams shifted from reacting to surprises to managing exceptions against continuous ground truth. Workers spend significantly less time inside freezer environments, with inventory decisions now made at a desk using live platform data rather than requiring physical presence.
"By leveraging Gather AI's platform, Langham Logistics continues to deliver exceptional service, ensuring products reach those who need them most, quickly, accurately, and in peak condition."
— Cathy Langham, CEO and President, Langham Logistics
I would implore you to try Gather AI. There's not a high barrier to entry on this, there is not a high cost. I would say this one is a very authentic company and they really want to win with you. It's a very safe bet. This is one I would highly recommend."
— Cathy Langham, CEO and President, Langham Logistics
